A. Not all properties have WIFI. If a property has WIFI it will be noted in the property description on our website. We do advise to bring your own WIFI dongle (connection).
A. We require a 50% deposit + $33 booking fee within three (3) days of the booking being confirmed with balance of payment 60 days prior to arrival. If you are arriving within 60 days, the whole amount will be payable
A. No, upon completing your Guest Registration form prior to arrival, we ask for credit card details and as outlined on Guest Registration form, we will charge your credit card for any damage, excessive clean etc
A. Guest Registration is required prior to arrival from all guests. This is your check-in procedure as we do not see you on arrival. We request you complete your Guest Registration 10 to 14 days prior to your arrival to allow you receipt of your necessary information and maps.
A. No, each property has a maximum number of people as stated.
A. Please advise us as soon as possible on 02 6457 2144
A. Our property all have key pads on the front door and on day of arrival, once the property is ready for you, we will send an SMS to the mobile number in the booking with the door code.
A. Check in time is 4pm, however, if your property is ready earlier, we will let you know.
A. Yes, ONLY if the property is ready for you.
A. No, please do not park at the property before you are advised to do so. The cleaners need the carparks to access the accommodation.
A. Check out is 10am
A. No problems, as all our properties have keyless entry. Please ensure you bring all necessary information and maps provided.
A. Please call our office on 02 6457 2144 and we can have the cleaners look. Any items posted back to you will be via COD (cash on delivery).
A. We ask you please leave the property is a reasonable state, with dishes stacked in the dishwasher and turned on and remove all garbage from the property to the rubbish enclosures.
A. Garbage enclosures are located outside your accommodation in the wooden boxes. Please ensure they are kept closed to stop the wildlife and birds getting in.
A. Please inform our office on 02 6457 2144 as soon as possible or send a message/photo via a app Thredbo Ski Accommodation.
A. Our properties are self-contained meaning that you can prepare your own meals and have washing facilities. All linen and towels (one per person for duration of stay) are included. We DO NOT do daily servicing. Starter Packs (ie limited supplies) of detergent, dishwasher tablets, toilet paper, garbage bags are supplied. You will need more of these items or buy locally if you are here for more than two nights.
A. Winter - wood is supplied at no extra charge. If you notice wood supply running low, please call us and we will have delivered same day where possible. Summer - wood can be purchased from the Thredbo Service Station.
A. If the property specifically states parking for more than one car, yes. If not there is additional overnight parking in designated areas of Thredbo.
A. Yes, all visitors must pay a Park Entry fee. During winter (June Long Weekend to October Long Weekend) costs are $27 per 24 hours per car. During Summer months costs are $17 per 24 hours per car. Annual Park Entry pass cost $190. Park passes can be purchased at the National Parks Office in Jindabyne, at the Park Entry gates or at Thredbo Information Centre.
A. Thredbo is located inside the Kosciuszko National Park and pets are not permitted in the National Park or in any of our properties.